Exchange & Cancellation Policy

1. Customers are allowed to cancel their order within 24 hours of placing order. However, a certain amount will be deducted. 

2. In a case of return due to manufacturing defect or due to receipt of damaged product, Qoobo bone inlay will replace the defective part or replace the entire product after evaluation within 4 working days. If replacement is not available, client will be given an option of a credit note or a full refund without any cancellation or shipping charges. However, for custom items - only repair, replacement or credit note will be issued.

3. At the time of delivery, it is the customer’s responsibility to inspect the products. Once accepted by signing the delivery note, no returns due to any other reason will be accepted. For refund the product must be returned at the time of delivery itself and delivery fee will be deducted from the amount of refund.

For inquiries, contact: Qoobo21@gmail.com / +91 7743930800.